Help center
FAQ
Frequently asked questions about tickets and your visit.
Select your tour or ticket, choose the date and number of visitors, then complete the secure payment. You will receive your confirmation by email.
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After payment, you receive a confirmation email with your booking details. Present this at the entrance—on your phone or printed.
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Purchased tickets are non-refundable and cannot be cancelled or changed after purchase.
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The Terrace Houses require a separate add-on ticket. Check the ticket options when booking—many tours offer a combined package.
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Spring (April–May) and autumn (September–October) offer milder weather. Arrive early in the morning to avoid crowds and heat.
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In peak season we recommend booking 3–7 days ahead. Online booking lets you skip the ticket queue at the entrance.
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A thorough visit to the main site takes 3–4 hours. Add 45–60 minutes if you include the Terrace Houses.
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Children aged 0–7 years enter free. Check the specific ticket or tour for details.
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The Basilica is a separate site in Selçuk with its own entry fee. Some providers offer combined Ephesus + Basilica packages.
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We accept major credit and debit cards (Visa, Mastercard, etc.) through our secure payment system.
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